SUPPORT
Let's sort it out.
For questions, problems, or feedback about Afterglow, email support@useafterglow.app.
If something went wrong, include your iPhone model, iOS version, Afterglow version, and what you were doing. A short description of what you expected and what happened helps. Share only the files or screenshots you want us to see.
Where can I download Afterglow?
Afterglow is available for iPhone on the App Store. Check the listing for device compatibility and availability in your region.
Where is my library stored?
Your tracks, artwork, and notes are stored on your device. An account is optional. If you sign in with Apple or Google, Afterglow also syncs your library. You can then use it on another device and share songs with other people.
How do I keep a backup?
Sign in from Settings to sync your library. Afterglow no longer exports backup files. You can still restore a backup ZIP saved earlier from Settings. The ZIP holds your audio, artwork, and notes without password protection, so keep it somewhere you trust.
Before removing the app
Sign in to sync first if you want to keep your library. Deleting the app removes its local data. Offloading the app can retain data. Device backups are managed by those services.
Read the privacy policy for details about update requests, recovery copies, and support messages.
