SUPPORT
Let's sort it out.
For questions, problems, or feedback about Afterglow, email support@useafterglow.app.
If something went wrong, include your iPhone model, iOS version, Afterglow version, and what you were doing. A short description of what you expected and what happened helps. Share only the files or screenshots you want us to see.
Is Afterglow available yet?
Afterglow is in development for iPhone. Visit the download page for current store availability.
Where is my library stored?
Your imported tracks, artwork, and notes are stored on your device. Afterglow has no account system or cloud library sync.
How do I keep a backup?
Use the library backup export in the iPhone app, then save the ZIP somewhere outside Afterglow. The archive contains your audio, artwork, and notes without password protection. Keep it somewhere you trust. Restore expects an Afterglow backup archive.
Before removing the app
Export a backup first if you want to keep your library. Deleting the app removes its local data. Offloading the app can retain data; copies in device backups are managed by those services.
Read the privacy policy for details about update requests, recovery copies, and support messages.
